Technology Upgrade Weekend

As a part of our commitment to remain on the leading edge of banking technology, we are pleased to announce an upgrade to many of our online banking tools.  Our new system will help us to provide the most up-to-date products and services. 

Temporary Service Limitations during the Upgrade Period - In order to make our new technology update, we must temporarily limit the availability of Online Banking and several other services on April 15^th through April 18^th. We sincerely apologize for the limited availability of these services.  We expect our upgraded systems to be fully available starting Monday, April 19^th, 2021. 

Extended Hours - Our standard Call Center will be operating the following extended hours over the weekend: 
Saturday, April 17:  8:00am – 4:00pm
Sunday, April 18:  1:00pm – 5:00pm

Consumer Online Banking Access – If you have saved the current Online Banking site in your browser Favorites, you should delete the link from your Favorites.  Retaining this Favorite will direct you to an inactive site at 8:00am on Monday, April 19, 2021.    When the new site becomes available on the afternoon of Sunday, April 18, 2021 please access the new Online Banking site by accessing our website, www.flb.bank, and clicking on the Online Login link. 

The current system will be limited to inquiry-only access starting at 6:00pm on Thursday, April 15, 2021.  You will only be able to view accounts but not complete any transfers after this time. 

Mobile App – Please download our new Mobile from the App Store or the Google Play store starting Saturday, April 17, 2021.  The app will be ready to use on Sunday afternoon. 

Passwords – We will not convert your current password from the old system to the new system.  We will generate a new password, which you will use the first time you log on the new system.   Please check your email or mail for details on this password.  If you need further assistance, please contact our call center at 936-336-6471.

Online Bill Pay – We will convert your existing bill pay information to the new system.  Bill Pay will be unavailable starting Thursday, April 15, 2021 at 8:00am, while we convert your existing bill payment information to the new system.   The system will be available again starting the afternoon of Sunday, April 18, 2021.

Default funding account - Please log into the bill pay site after the conversion to verify the default funding account. The default funding account is the account that new bill payments will be debited from. All previously scheduled transactions will debit from the funding account that you selected when the payment was initiated.

Online Account Transfers – We will not convert scheduled or reoccurring transfers to the new system.  After the new system becomes available on Sunday April 18, 2021, you will need to re-establish your scheduled and reoccurring transfers.

Online Transaction History – Will have a start date of Friday, April 16, 2021.  If you would like to access transaction history for dates prior to upgrade, you will need to download or print the information prior to 6:00pm, Thursday, April 15, 2021.

Quicken/QuickBooks Transaction Download – You will need to download all transactions prior to 6:00pm Thursday, April 15, 2021. 

eStatements – Once the upgrade to the new system is complete, you will be able to enroll to receive your account statement electronically, via your Online Banking Account, eliminating your paper statement.

Email Address Verification – We recommend you log in to your current Online Banking Account prior to Thursday, April 15, 2021 and verify your e-mail address is correct. If this information is not correct, please contact our Call Center at 936-336-6471.

Business Online Banking Access – You will no longer have access to the Business Online Banking system after 6:00pm on Thursday, April 15, 2021.  The new system will be available on Monday, April 19, 2021 at 9:00am.   

Business Online App - Please note we will be introducing a new FLB Business App.   It will be available in the App Store as well as the Google Play store starting Saturday April 17, 2021.

If you should have any challenges logging onto Online Banking, please call one of our Customer Service Representatives at 936-336-6471.